A visual sketchnote summary of the book “Moments of Impact” by Ertel & Solomen.

Fundamentally the key messages from the book for me were:

  • Simplify the change process
  • Engage everyone from across the system
  • Provide engaging experience and conversations
  • Enable support systems to advance the changes
  • Proactively manage dissenters

 

Moments of Impact book sketchnote